Your privacy is important to us.
It is Firefly Camping Gear’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.
We will never give a third party your contact information so they can load you with spam emails, unwanted marketing material or newsletters.
We will however email you our helpful hints newsletter every month and contact you with any specials we have on from time to time. Our site is secured by encrypting the cart checkout page to make sure that your credit card information and personal information is not stolen.
We can be reached via e-mail at: [email protected]
This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you’d like to opt-out, you can do so at https://mouseflow.com/opt-out. If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at [email protected].
For more information, see Mouseflow’s Privacy Policy at http://mouseflow.com/privacy/.
For more information on Mouseflow and GDPR, visit https://mouseflow.com/gdpr/.
Privacy Statement
Our Web server does not recognize information regarding the domain or e-mail address. You can surf our site with total confidentiality.
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. If you do not want to receive e-mails from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mails from our company.
Use and Disclosure
Your personal information may be used for a number purposes including but not limited to the following purposes:
(a) to provide you with our products or services;
(b) to administer our relationship with you;
(c) to facilitate the running of and your participation in trade promotions and other competitions;
(d) to monitor activity on our websites, for the purpose of maintaining the security of those websites;
(e) your credit card payment is processed on a secure eWAY hosted page.
Your credit card details will only be disclosed to eWAY to process your payment. Your credit card details will never be disclosed to any other third parties. Once your credit card payment has been processed, we are unable to access your credit card details again. You are protected by eWAY’s process procedures. Please visit www.eway.com.au for further information.
(f) for internal administrative purposes, such as procedural assessments, risk management, staff training, accounting, billing, product and service reviews; and
(g) to identify and inform you about other products or services that may be of interest to you. If you do not wish to receive marketing or other communications from us, please contact us on the details below so that we can update your preferences. If you provide us with your mobile telephone number, email address, IM address or other such personal information, you authorise us to send you promotional messages related to our products and services and the products and services that we promote.
Disclosure
We may disclose personal information across the Best Choice Imports group of companies and our related bodies corporate (in accordance with this Privacy Policy). We may also provide personal information to:
(a) third parties engaged by us to provide functions on our behalf such as processing credit card information, mail outs, debt collection, marketing research and advertising; and
(b) third parties authorised by you to receive personal information held by us. We may also disclose personal information to unrelated third parties (for example, our professional advisers and government authorities or agencies) where that disclosure is reasonably required to obtain advice, prepare legal proceedings, investigate suspected improper conduct or wrong doing, to assist a lawful authority in the discharge of its duties and/or by law.
Where we hold promotions in conjunction with other companies, we will offer you the opportunity to be contacted by our promotions partner. We will not provide your personal information to the promotions partner unless you have opted in to having such personal information passed on.
To better protect your privacy, we impose strict requirements of security and confidentiality on all third parties as to how they handle your personal information. Not withstanding this, we cannot be held responsible for any misuse or unauthorised disclosure of your personal information by these third parties.